1. What materials are your products made from?

All our jewellery is made from 925 sterling silver and adorned with high-quality cubic zircon stones, ensuring both beauty and durability.

2. Are your products genuine silver?

Yes, we use authentic 925 sterling silver, and each product comes with a certificate of authenticity.

3. Will your jewellery tarnish or fade?

Sterling silver may naturally tarnish over time due to exposure to air, water, or chemicals. However, with proper care and storage, your jewellery will retain its shine for years.

4. How do I take care of my jewellery?

• Store your pieces in a dry, cool place.

• Avoid contact with perfumes, water, or chemicals.

• Use a soft cloth to clean after use.
  We also provide a jewellery care card with each order.

5. Do you offer COD (Cash on Delivery)?

Yes, we offer Cash on Delivery for select pin codes across India.

6. How long will it take to receive my order?

Orders are usually shipped within 2–5 business days. Delivery time may vary depending on your location.

7. Can I return or exchange a product?

We accept returns and exchanges for damaged, defective, or incorrect items. Please report the issue within 48 hours of delivery. For details, refer to our Refund Policy.

8. Do you accept custom or bulk orders?

Yes! For customizations or bulk gifting enquiries, please reach out to us at support@claviclejewels.com.

9. Do you ship internationally?

Currently, we are shipping within India only. International shipping will be available soon.